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Frequently asked questions
In all the main languages of your guests. Everyone writes in their own language and you always read in your own.
Yes. The assistant welcomes and replies to guests at any time, in their own language, even when reception is closed.
No. No hardware and no app for guests to download: they just scan a QR code.
Yes. Add your services — breakfast, spa, restaurant, late check-out, experiences — and guests order them from their phone in their own language and pay online. The order reaches your dashboard already paid.
HotelOnlineAI collects guest data during digital check-in and automatically submits it to the State Police's Alloggiati Web portal, with no manual entry.
It automatically generates and submits Alloggiati Web, tourist tax and electronic invoice (SDI).
Hotels and B&Bs of any size in Italy — B&Bs, hotels and agriturismos — that want to offer a 24/7 multilingual service and automate Italian paperwork, without dedicated staff.
Yes. We handle data in compliance with the GDPR and Italian privacy regulations.
We build a tailored plan based on your rooms and needs. Request a quote with no obligation.
A few minutes: we set up your property and you're operational right away.